Shipping policy
At Rory Mac, we want your shopping experience to be seamless from the moment you place your order to the moment it arrives at your door. Below you'll find everything you need to know about how we handle shipping.
Where We Ship
We currently ship to addresses within the United States only.
Delivery Timeframes
Here's a breakdown of what to expect once you've placed your order:
- Order cutoff time: 11:00 AM EST. Orders placed after this time will begin processing the following business day, which may add an extra day to the timeline below.
- Handling time: 2-3 business days (Monday through Friday). During this window, your order is prepared, quality-checked, and handed off to our carrier.
- Transit time: 5-12 business days (Monday through Friday).
- Estimated total delivery time: 7-14 business days.
Please note that these are estimates. Occasional carrier delays, weather, or high-volume periods may extend delivery windows slightly.
Our Carrier
All Rory Mac orders are shipped through USPS (United States Postal Service).
Shipping Cost
Every order ships free within the United States — no minimum order amount, no exceptions.
Problems With Your Delivery?
If your order is delayed, appears lost, or you experience any delivery issue, please reach out to our support team right away. We'll work directly with the carrier on your behalf to get things resolved as quickly as possible.
Tracking Your Order
As soon as your order leaves our facility, we'll send you an email with a tracking number. You can check the status of your shipment anytime at https://rorymac.com/apps/tracking.
Questions?
Visit our FAQ page at https://rorymac.com/pages/faq or contact our team directly.
Contact Us
Store Name: Rory Mac Address: 18605 Avenue Monaco Blvd. Lutz, FL 33558-5316, US Email: info@rorymac.com Phone: +1 (813) 461-0705 Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST) Response Time: We typically respond within 1-2 business days.